To reach the hotel staff, please find the details for each department below:

Reception
Email: reservas.torrevieja@hotelesposeidon.com
Phone: +34966921711
Toll-Free #:+34 965 27 17 09
SMS: Not available

Reservation
Email: reservas.torrevieja@hotelesposeidon.com
Phone: +34966921711
Toll-Free #:+34 965 27 17 09
SMS: Not available

We offer a variety of options for your stay:
-Room Only
-Bed and Breakfast
-Half Board
-Full Board

-Premium All Inclusive (subject to conditions)

Please send an email to: reservas.torrevieja@hotelesposeidon.com and bookonline@hotelesposeidon.com with the following information:
 • Your selected meal plan
 • Reservation or accommodation number
 • Phone number
 • Email address

Have a look at our swimming pool details below:
•Swimming pool:
- Outdoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Pets are not allowed in this area
- Open all year
- Non-heated
- No age restriction
- Size: L:22 M, W:12 M and D:2 M
- Access is free for hotel residents
-Access is not free for restaurant customers
- Open to public: No
- No time limit
- Max capacity: 45 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed

We want everyone to enjoy our gastronomy and that's why we take care to identify the nutritional information on each dish with the ingredients.
NEW DINNER SCHEDULE FROM 20.30H TO 22H

To submit your feedback, please send an email to: reservas.torrevieja@hotelesposeidon.com and bookonline@hotelesposeidon.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

We have 187 rooms.

double: 107 rooms
• Surface: 35 to 40 m²
• Max occupancy per room: 2 adults and 1 children
• Composition: 1 bedrooms, 1 living-room
• Equipment: 2 single beds , TV, a/c

In room smoking is not allowed

family: 65 rooms
• Surface: 40 to 50 m²
• Max occupancy per room: 2 adults and 2 children
• Composition: 1 bedrooms, 1 living-room
• Equipment: 2 single beds , TV, a/c

In room smoking is not allowed

suite: 2 rooms
• Surface: 40 to 50 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 living-room
• Equipment: 1 double bed , TV, a/c

In room smoking is not allowed

Junior suite: 7 rooms
• Surface: 40 to 45 m²
• Max occupancy per room: 2 adults and 2 children
• Composition: 1 bedrooms, 1 living-room
• Equipment: 1 double bed , TV, a/c

In room smoking is not allowed

Double Accessible: 3 rooms
• Surface: 35 to 40 m²
• Max occupancy per room: 2 adults and 1 children
• Composition: , 1 living-room
• Equipment: 2 single beds , TV, a/c

In room smoking is not allowed

Accessible Family: 4 rooms
• Surface: 45 to 50 m²
• Max occupancy per room: 2 adults and 2 children
• Composition:
• Equipment: 2 single beds , TV, a/c

In room smoking is not allowed

Here are all the items available for rent:


External services:
- For Bike rental, we recommend Forest Bike.
You can contact them directly at
• Calle de la Purificación, 5, 03188 La Mata, Alicante, Spain
• +34 660 27 29 71
• https://qt.im/3i1

- For Electric bike rental, we recommend Forest Bike.
You can contact them directly at
• Calle de la Purificación, 5, 03188 La Mata, Alicante, Spain
• +34 660 27 29 71
• https://qt.im/3i1

- For Car rental, we recommend Centauro.
You can contact them directly at
• Av. de las Cortes Valencianas, 6, 03183 Torrevieja, Alicante, Spain
• https://qt.im/3i3

- For Mobility scooter rental, we recommend Torre Mobility.
You can contact them directly at
• C. San Policarpo, 67, 03181 Torrevieja, Alicante, España

Double rooms have 2 single beds(135x180cm)
Family rooms have 2 single beds(135x180cm)
Suite rooms have 1 double bed(160x190cm)
Junior suite rooms have 1 double bed(160x190cm)
Double Accessible rooms have 2 single beds(135x180cm)
Accessible Family rooms have 2 single beds(135x180cm)
Bed guards for children are not available.

You are welcome to check in anytime after 16:00.
We can offer you an early check-in from 14:00 for 25 EUR per room
Guests who arrive early can use our facilities free of charge before check-in.

We are able to offer you various special offers.
To have a look at our special offers, click HERE.

To see airport transfer prices and book click here

For stays of 7 nights or more made via our website or call center,
Free transfer service from Alicante train station to the hotel.
Conditions:
- Only for bookings made via our website or call center.
- Only from Alicante Train station to the hotel.
If you fulfill these conditions book your free transfer here

We provide tourist passes

Have a look at our suggestions of things to do here

Please contact the front desk for further information

Yes, the property is wheelchair friendly.
Our wheelchair-accessible accommodations are equipped with a roll-in shower.

To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked: please send an email to: reservas.torrevieja@hotelesposeidon.com and bookonline@hotelesposeidon.com with the following information:
 • Full name
 • Check-in date
 • Request
 • Reservation or accommodation number
 • Phone number
 • Email address

Breakfast is served daily from 08:00 to 10:30.
The breakfast is served in Main Restaurant.

We cannot serve breakfast in room.

We do not offer welcome tray service.

All of our bathrooms are equipped with:
Hair dryer, towels, soap, shower gel, shampoo, shower cap, hairbrush and bidet
Upon request:
• At an extra charge:
Pool towels 1 EUR
Not available:
Bathrobe, bedroom slippers, hair conditioner, cotton swabs, toothbrush, toothpaste, magnifying mirror and beach towels

Our hotel is part of Poseidon Hoteles.
- Star rating: 3 stars.
- Service category: Midscale.
More info here

Flexible reservations are fully refundable with a minimum of 48 hours notice prior to check-in date. Other kinds of reservations are not refundable.

• If you have booked directly with the hotel:
Flexible reservations are fully refundable with a minimum of 48 hours notice prior to check-in date. Other kinds of reservations are not refundable.

To cancel your reservation, please send an email to: reservas.torrevieja@hotelesposeidon.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.

To cancel a reservation:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to cancel the reservation.

Refunds will depend on the cancellation policy clearly stated at the time of booking and in the confirmation email.
Please kindly note the property is not able to make any exceptions to this policy.